Pre-Order Policy

UPDATE 03/10/2020: due to Covid-19, we do not accept in-person appointments and our Ritz Plaza Trunk Show has been postponed till further notice. Our team is working fully remotely and we are following all CDC guidelines and taking necessary safety measures. However, we are still accepting pre-orders and, as of now, there are no significant delays, and you will receive your items within the usual estimated lead time.

Please read this policy carefully before submitting your Pre-Order of any products. By submitting your Pre-Order, you agree to be legally bound by these terms.

When placing a Pre-Order, you will be required to provide certain information, such as your address and billing information. You represent and warrant that all such information is accurate, and you shall ensure that such information is kept current. The Company shall have no responsibility or liability for inaccurate information or information that later becomes outdated, and shall have no obligation to make efforts to determine the correct contact or shipping information. You can update your information at any time prior to your Product being shipped by sending an e-mail to aidak@aidakaas.com

You will be charged at the time of placing a Pre-Order. If we are unable to commence shipping of a Pre-Order Product within 4 months of your placing the Pre-Order for that Product, the Company shall process a full refund to you. All Pre-Orders are handled through the Shopify Payment platform. Your placing of a Pre-Order constitutes your express agreement to the company charging of your provided payment method at such time.

The expected shipping date for Pre-Order Products will be clearly noted in the email you will receive, subject to reasonable delays in manufacturing and/or delivery. Such date is only an estimate, is subject to change, and Company does not represent or warrant that it will be able to ship the Product by the estimated date.  As a result, in the event that a delay arises and the estimated shipment and/or release of the product is not met, Aida Kaas LLC is not responsible for any damages that may occur due to the delay, nor shall it be obligated, except as set forth in these Terms, to provide any discounts, refunds or credits due to any such delays. The Products will be shipped in the order in which your Pre-Order is received by the Company.  Shipments will be made Monday – Friday, excluding holidays, unless otherwise noted.

Once you place your order, you have 3 business days to cancel your pre-order. If you do not cancel it within 3 business days then your order becomes final, non­cancelable and non­refundable.

The purchase of the Products is subject to additional terms and conditions provided by Company, including in respect of any software included in the Products or intellectual property embodied in the Products or data collected by the Products. The current Terms of Service can be found here and are subject to change without notice. Your purchase of the Product will be subject to these Terms of Service and the Shipping & Return Policy 

The information you provide for the Pre-Order of Products will be subject to the Company's Privacy Policy found here.

The failure of us to exercise or enforce any right or provision of this Pre-Order Policy shall not constitute a waiver of such right or provision.

This Policy and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of this Pre-Order Policy shall not be construed against the drafting party.

By pre-ordering any item from our store you agree to our Pre-Order Policy

*This policy, as well as prices on the website, subject to change without notice